Loading...
LOADING
Responsive image

2 RESOURCE PLANNING ANALYST

DEMPSEY RESOURCE MANAGEMENT, INC
2 RESOURCE PLANNING ANALYST

Job Qualifications:

  Minimum Educational Attainment: Bachelor's / College Degree
Minimum Work Experience 3 yr(s)
  Salary: Negotiable

Job Details and other Requirements:

What You'll Do:

·         Manage all day-to-day activities in WFM

·         Manage schedules and track data

·         Perform floor management of scheduling and service levels

·         Monitor key performance metrics throughout the business day to help diagnose emerging trends and adjust staffing as required

·         Accurately enter and maintain employee information

·         Create intraday correspondence: respond to intraday telephone and email contacts in a timely manner

·         Plan new-hire schedules: tracking shift availability and creating schedules for new employees

·         Report by Line of Business (LOB) as required

What You Have:

·         Advanced knowledge of MS Word, MS Excel, and Outlook

·         Adaptability to learn a variety of software programs including Aspect, Teleopti, Genesys. Prior experience in one of these platforms considered an asset.

·         A high level of accuracy with regards to data being entered

·         Strong analytical and problem solving skills

·         Willingness to learn and adapt to working in a new environment

·         The ability to multitask and self-manage the work day

·         University or College Degree in a related discipline (Computer Science, Marketing, Communications, and Business)

·         A combination of work experience and education will be considered

   Specialization: Business / Accounting / Statistics
   Job Location: Quezon CityMetro Manila
  Job Type: Full time
  Opening Date: Jan 26, 2017
  Closing Date: Feb 26, 2017
Direct Feedback
We value your feedback, feel free to get in touch with us.

Name:

Email:

Mobile No.:

Issue:

 Report a Bug
 Feature Request
 Inquiry

Message:

Move sliders for red numbers: