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RESOURCE PLANNING SUPERVISOR –UP TOWN CENTER

DEMPSEY RESOURCE MANAGEMENT, INC
RESOURCE PLANNING SUPERVISOR –UP TOWN CENTER

Job Qualifications:

  Minimum Educational Attainment: Bachelor's / College Degree
Minimum Work Experience 3 yr(s)
  Salary: PHP 30 - 50,000 

Job Details and other Requirements:

Description What You'll Do:  • Assist in analyzing client metrics and staffing on a consistent basis in order to maximize and make recommendations for efficiency on a global level for all operations across multiple programs/clients • Actively Manage the staff, support, motivate and retain an outstanding Resource Planning Team • Manage tight deadlines, staying organized and utilizing resources to provide high quality recommendations and staffing plans. • Interface with Operations Leaders to implement and manage campaigns What You Have: • Strong analytical, problem-solving, technical, information-management and decision-making skills • Demonstrated strong interpersonal and communication skills • Superior organizational skills and the ability to follow through • A Service Oriented attitude • The ability to adapt to change and innovation • University or College Degree in a related discipline (Computer Science, Marketing, Communications, and Business) • Experience working with Aspect, Teleopti and Genesys software considered an asset • 3-5 years management experience within a contact center Workforce department Interested applicants may send resume to hr.annabellecasas@gmail.com or text 0916-359-8060 (Please use the position you are applying for as your Subject: )  
   Specialization: Administration / Management
   Job Location: Quezon City Metro Manila
  Job Type: Full time
  Opening Date: Jan 18, 2017
  Closing Date: Feb 18, 2017
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