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RESOURCE PLANNING ANALYST BPO CO BASED IN QC #2

DEMPSEY RESOURCE MANAGEMENT, INC
RESOURCE PLANNING ANALYST BPO CO BASED IN QC #2

Job Qualifications:

  Minimum Educational Attainment: Bachelor's / College Degree
Minimum Work Experience 1 yr(s)

Job Details and other Requirements:

· Assist in analyzing client metrics and staffing on a consistent basis in order to maximize

 

and make recommendations for efficiency on a global level for all operations across

 

multiple programs/clients

 

· Actively Manage the staff, support, motivate and retain an outstanding Resource Planning

 

Team

 

· Manage tight deadlines, staying organized and utilizing resources to provide high quality

 

recommendations and staffing plans.

 

· Interface with Operations Leaders to implement and manage campaigns

 

What You Have:

 

· Strong analytical, problem-solving, technical, information-management and decision-

 

making skills

 

· Demonstrated strong interpersonal and communication skills

 

· Superior organizational skills and the ability to follow through

 

· A Service Oriented attitude

 

· The ability to adapt to change and innovation

 

· University or College Degree in a related discipline (Computer Science, Marketing,

 

Communications, and Business)

 

· Experience working with Aspect, Teleopti and Genesys software considered an asset

 

· 3-5 years management experience within a contact center Workforce department

 

SEND RESUME to hrryukoumeka@gmail.com

   Specialization: Others
   Job Location: Quezon CityMetro Manila
  Job Type: Full time
  Opening Date: Jan 17, 2017
  Closing Date: Feb 17, 2017
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