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RESOURCE PLANNING ANALYST CO BASED IN QC #2

DEMPSEY RESOURCE MANAGEMENT, INC
RESOURCE PLANNING ANALYST CO BASED IN QC #2

Job Qualifications:

  Minimum Educational Attainment: Bachelor's / College Degree
Minimum Work Experience 1 yr(s)

Job Details and other Requirements:

· Manage all day-to- day activities in WFM

 

· Manage schedules and track data

 

· Perform floor management of scheduling and service levels

 

· Monitor key performance metrics throughout the business day to help diagnose emerging

 

trends and adjust staffing as required

 

· Accurately enter and maintain employee information

 

· Create intraday correspondence: respond to intraday telephone and email contacts in a

 

timely manner

 

· Plan new-hire schedules: tracking shift availability and creating schedules for new

 

employees

 

· Report by Line of Business (LOB) as required

 

What You Have:

 

· Advanced knowledge of MS Word, MS Excel, and Outlook

 

· Adaptability to learn a variety of software programs including Aspect, Teleopti, Genesys.

 

Prior experience in one of these platforms considered an asset.

 

· A high level of accuracy with regards to data being entered

 

Strong analytical and problem solving skills

 

· Willingness to learn and adapt to working in a new environment

 

· The ability to multitask and self-manage the work day

 

· University or College Degree in a related discipline (Computer Science, Marketing,

 

Communications, and Business)

 

· A combination of work experience and education will be considered

 

 

SEND RESUME to hrryukoumeka@gmail.com

 

   Specialization: Others
   Job Location: Quezon CityMetro Manila
  Job Type: Full time
  Opening Date: Jan 17, 2017
  Closing Date: Feb 17, 2017
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