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CUSTOMER SERVICE REPRESENTATIVE (NON-VOICE)

CUSTOMER SERVICE REPRESENTATIVE (NON-VOICE)

Job Qualifications:

  Minimum Educational Attainment: Bachelor's / College Degree
  Salary: Negotiable

Job Details and other Requirements:

 RESPONSIBILITIES:

  • Provides order entry from a professional client base, customer service mail inquiries (customer maintenance), ensuring all interactions reflects quality, accurate and prompt delivery that meets the current departments service level agreements. The position directly addresses the corporate value of Customer Focus so as the position and functions thereof reinforce to our customers that we want to be their preferred and indispensable partner.

QUALIFICATIONS:

  • Graduate of any four (4)-year course
  • Experience in a Customer Service Call Center or Database/Order Entry environment is an advantage
  • Must be willing to work in graveyard shift
  • Must have excellent analytical and problem solving skills
  • Must have effective written and spoken English language skills
  • Must be keen on details
  • Must have general knowledge of PC applications such as Internet Explorer, Acrobat Reader, and Microsoft application (Outlook, Word, Excel)
  • Must have good typing skills, minimum 35 wpm

   Specialization: Customer Service / Call Center
   Job Location: ParañaqueMetro Manila
  Job Type: Full time
  Opening Date: Feb 2, 2011
  Closing Date: Mar 2, 2011
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