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BPO News and Events

The 36 biggest BPO firms in the Philippines

Date Posted: Jan 2, 2014

Based on a 2012 BPO revenues list, the 36 biggest business processing outsorcing (BPO) companies in the Philippines are the following:

1. Accenture Inc. (P28.104 billion in revenues); 
2. Convergys Philippines Services Corp. (P17.281 billion); 
3. JPMorgan Chase Bank N.A-Philippine Global Service Center (P10.805 billion); 
4. 24/7 Customer Philippines Inc. (P7.711 billion); 
5. Telephilippines Inc. (P7.241 billion); 
6. TeleTech Offshore Investments B.V. (P6.978 billion); 
7. Sutherland Global Services Philippines Inc. (P6.805 billion); 
8. Stream International Global Services Philippines Inc. (P6.738 billion); 
9. Sitel Philippines Corp. (P6.364 billion); 
10. Deutsche Knowledge Services Pte. Ltd. (P5.754 billion); 
11. Sykes Asia Inc. (P5.617 billion); 
12. IBM Daksh Business Process Services Philippines Inc. (P5.516 billion); 
13. Aegis PeopleSupport Inc. (P5.445 billion); 
14. TeleTech Customer Care Management Philippines Inc. (P5.402 billion); 
15. IBM Business Services Inc. (P5.211 billion); 
16. Telus International Philippines Inc. (P4.962 billion); 
17. Shell Shared Services (Asia) B.V. (P4.821 billion); 
18. HSBC Electronic Data Processing (Philippines) Inc. (P4.700 billion); 
19. ePLDT Inc. (P4.147 billion); 
20. SPi CRM Inc. (P3.501 billion); 
21. ACS of the Philippines Inc. (P3.492 billion); 
22. VXI Global Holdings B.V. (P3.266 billion); 
23. Emerson Electric (Asia) Ltd. (P3.230 billion); 
24. StarTek International Ltd. (P3.094 billion); 
25. IBM Solutions Delivery Inc. (P3.019 billion); 
26. Sykes Marketing Services Inc. (P2.760 billion); 
27. SPi Technologies Inc. (P2.626 billion); 
28. Genpact Services LLC (P2.552 billion); 
29. Macquarie Offshore Services Pty. Ltd. (P2.522 billion); 
30. Thomson Reuters Corp. Pte. Ltd. (P2.265 billion); 
31. AIG Shared Services Corp. Philippines (P2.357 billion); 
32. Hinduja Global Solutions Ltd. (P2.194 billion); 
33. Lexmark Research and Development Corp. (P1.956 billion); 
34. ANZ Global Services and Operations (Manila) Inc. (P1.869 billion); 
35. Maersk Global Service Centers (Philippines) Ltd. (P1.859 billion); and 
36. Manulife Data Services Inc. (P1.745 billion).
At present, the BPO sector contribute a significant amount of revenue that help the Philippine economy afloat. Business processing outsourcing companies are expected to boom in the next three years, contributing to creation of jobs in the country.


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